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Cosori, a Chinese cooking essentials brand, has announced a voluntary recall of two million air fryers in the United States, Canada, and Mexico due to the risk of burn and fire hazards. The announcement was made on February 23, 2023, via a press release from the U.S. Consumer Product Safety and Commission. This article will provide a detailed explanation of the causes of the recall, affected products, and remedies for consumers.
Cause of the Recall
According to the press release, the cause of the fire and burn hazards is related to a wire connection within the gadget that can cause overheating. The brand has received 205 reports of its product “catching fire, burning, melting, overheating, and smoking.” This includes 23 reports of minor property damage and ten reports of minor to superficial burn wounds. The issue has affected several models of air fryers manufactured by Cosori, including models sized 3.7 and 5.8 qt with model numbers CP158-AF, CP137-AF, CS158-AF, CAF-P581, RCAF-P581, and CO158-AF.
Affected Products
The affected air fryers were sold in various colors such as gray, blue, black, white, and red. The model contains the brand name Cosori in front of each product, and the numbers are printed on the accompanying user manual and at the bottom of each model. The recall affects 21,000 air fryers sold in Mexico and 250,000 air fryers sold in Canada in addition to the two million air fryers sold in the United States.
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Remedies for Consumers
As per the press release, customers who own one of the affected air fryer models are advised to stop using it immediately and contact Cosori’s customer service to get a free replacement or another product by registering on recall.cosori.com. When registering, customers are supposed to provide their contact information along with pictures of the faulty product with the cord cut off. The customers don’t need to provide a receipt for replacing the product.
According to Cosori’s website, “All of our products are rigorously and routinely tested for consumer safety and are in full compliance with established industry standards. COSORI is committed to the safety of those who use and love our products, and we sincerely apologize for any inconvenience.” It is essential for consumers to take advantage of the brand’s free replacement offer to avoid potential fire and burn hazards.
Retailers Affected
The affected air fryers were sold nationwide at retail stores from June 2018 to December 2022, and were priced between $70 and $130. The retailers where the faulty products were sold include Best Buy, Target, and The Home Depot stores. It was also available on Amazon.com, Adorama.com, Bedbathandbeyond.com, Cosori.com, eBay.com, Homegoods.com, Kohls.com, Lowes.com, Macys.com, QVC.com, Staples.com, Vesync.com, Walmart.com, Wayfair.com, Wellbots.com, and Woot.com, as per the press release.
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Consumer Safety and Product Liability
This recall highlights the importance of ensuring product safety and conducting rigorous testing before introducing products into the market. Companies must prioritize consumer safety to avoid the risk of damage to property or harm to individuals and respond promptly when safety issues are identified. Product liability laws hold manufacturers responsible for the harm caused by their defective products. When a product fails to meet the expectations of consumers, the manufacturer can be held liable for injuries, property damage, and other losses.
The Apology
In a statement released by Cosori, the brand expressed regret for the inconvenience caused to customers and apologized for any harm caused by the faulty products. The statement read, “We are sorry for any inconvenience caused to our customers by the recall of our air fryers. We apologize for any harm caused by the faulty products and understand the concerns and inconvenience caused to our customers.”
The statement also emphasized the brand’s commitment to consumer safety, stating that all its products undergo rigorous testing for consumer safety and are in full compliance with established industry standards. The statement read, “We take consumer safety very seriously, and all our products are rigorously and routinely tested for consumer safety. We are in full compliance with established industry standards and are committed to ensuring the safety of our customers.”
In conclusion, Cosori’s voluntary recall of two million air fryers is a significant event that highlights the importance of consumer safety. The recall was issued due to burn and fire hazards caused by a wire connection in the gadget that can cause overheating. The recall affects various models of the Cosori air fryer, sized 3.7 and 5.8 qt, which were sold in various colors and at various retailers nationwide, including Best Buy, Target, and The Home Depot.
Cosori has received 205 reports of its product “catching fire, burning, melting, overheating and smoking,” which includes 23 reports of minor property damage and ten reports of minor to superficial burn wounds. Therefore, the company has urged customers to stop using the air fryers immediately and contact Cosori’s customer service to get a free replacement or another product by registering on recall.cosori.com.